1/28/2024 Why is my PS4 telling me I can't be online because I have online on another deviceRead NowInternet connection plays a vital role in the facile sign-in process. You have an Unstable Internet Connection: Therefore, you cannot sign in to your PSN of the PS4. When you encounter it, interpret that AI has banned your IP address. That’s why you see an error code WS-37397-9. Your IP has Changed or Banned by PlayStation:Īre you doing something suspicious for the Artificial Intelligence of the PlayStation Network? When the AI of the PSN server detects something unfamiliar activities from your IP address, it bans your IP address. If you want to test your internet connection, follow the steps:įirst, go to “ Setting.” Then, head to “ Network” and then “ Test Internet Connection.” It will show you when your console is connected to the Internet. You can only connect to your PSN when the server is on-the reason when the server is down maybe its maintenance. When the PSN (PlayStation Network) server is down, you cannot sign in to your PSN. That’s why you are not getting signed into your PSN. You are mistyping your login credentials, such as username or password. The same goes with your PlayStation Network sign-in. It is the most common error with anyone who wants to log into an account. Here they are: You Entered Wrong Login Credentials: If you understand and avoid them, you will eliminate the issue and enjoy playing your favorite game on your PS4. Why Can’t I Sign Into PlayStation Network on My PS4?ĭigging deeper into the causes of the issue, you will understand various causes of the issue. Let’s read and understand the causes of the issue to fix them. You can still use your PS4 after you try few methods on your PS4. It is indeed an issue but not a fatal one. You were frightened and thought that you had encountered some severe damage in your PS4.
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